Privacy Policy

Introduction

Thank you for visiting the Relationship Lifeline website.  Our website and services are designed to promote and accomplish our purpose of providing healing, hope and transformation to marriages and family relationships and our vision of taking a leadership role in inspiring a national, faith-based movement to reduce the national divorce rate. Please read our Terms of Use to find out more about our requirements for your use of our website.

Changes to our Policies

We reserve the right to make changes to our Terms of Use and Privacy Policy, and other terms, policies and information at any time and without notice.  Any changes we make to our Terms of Use or Privacy Policy shall become effective immediately upon posting to our website.  You should review our Terms of Use and Privacy Policy from time to time so that you will remain informed about any material changes that may affect you.  Your use and continued use of our website shall be deemed to mean that you agree to our Terms of Use and Privacy Policy.  If you do not agree with the Terms of Use or our Privacy Policy, then you must cease all use of our website.

Your Personal Information

We are committed to respecting, protecting, and appropriately handling the private and personal information of our website users and visitors. Your “Personal Information” includes the specific, personally identifiable items used to identify and/or contact you – such as your name, mailing address, email address, and phone numbers.  We are providing you with this privacy statement (“Privacy Policy”) so that you will know how we handle your personal information on our website.

Collection and Use of Personal Information

We will not collect your Personal Information without your knowledge during your visit to our website. We may ask for your Personal Information, so that we can use it to provide you with various features, services, or products.  When you provide such Personal Information to us, you are acknowledging your consent to our collection and use of such Personal Information. You can also choose not to provide it; however, in some cases this may limit the features available to you on our website.

We will not sell or lease any of your Personal Information to any outside organization or individual.  We will not disclose or share your Personal Information with anyone outside of our organization without your permission. However, we may use your Personal Information to comply with legal requirements pertaining to your Personal Information or activities, or to enforce our rights as agreed upon under the Terms of Use.  In all such efforts we will take steps to safeguard your Personal Information. By submitting Personal Information to our website, you understand, agree, and freely consent to allow us to use, store, publish, transmit and process your Personal Information at our discretion in order to provide you with the goods and services you request and to operate our Website.

Creating an Account on our Website

On our website, you are able to create an account and/or provide contact information.  Creating an account may also be required to enable you to engage in certain transactions and activities on our website, such as purchasing products, accessing and downloading content, registering to attend events, making donations, and volunteering.

Updating Your Account and Preferences / “Opt In/Out”

We may provide you with the option to sign up for newsletters and other such items. You are not obligated to sign up, however, and you can unsubscribe from any of our electronic communications. Please update your account preferences and/or follow the “unsubscribe” instructions provided in the email received. Please allow 7 days for an “unsubscribe” request to be processed.  Of course, you can also and we’ll be glad to assist you with any questions you may have about your account or preferences.

Third Party Websites and Information

Our website contains links to other websites that are run by third parties – such as other organizations, content providers, and advertisers.  Once you’ve clicked on a link or button activator for an outside website, you will leave our website and be taken to sites that we do not control. This means that your activity on such sites is subject to the privacy policies and terms of use of the third parties.  We are not responsible for the privacy practices or the content of such third-party websites.

Cookies and Technology

Our website may use cookies to keep track of website activities, save your password or deliver content specific to your interests.  A cookie is a small data file that certain websites write to your hard drive when you visit them.  A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited.  You can refuse cookies by turning them off in your browser.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to fully experience certain interactive features of our website or access all of the services provided through our website.

Security

When we collect your Personal Information, we employ industry-standard security measures, including technical, administrative, and physical security steps to protect the loss, misuse and alteration of Personal Information under our control.  For example, our website may use a Secured Socket Layer (SSL) server, which enables us to protect the Personal Information you provide during transactions (such as when you download materials, participate in certain programs, purchase resources, register for events, make donations, etc). We also use technology to protect your credit card number when we store your order and whenever we transfer that Personal Information to participating merchants or service providers (including your financial institution). We cannot guarantee that the security measures we implement in connection with the operation of our website will absolutely prevent others from accessing or acquiring any Personal Information that you provide to us when you are visiting our website.

You can also do some things to help protect the security of your Personal Information.  For instance, you should never give out your account information (user id, password) since this provides access to your account Personal Information.  Also, remember to sign out of your account and close your browser window when you finish visiting our website, so that other people using the same computer will not have access to your Personal Information.